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Terms & Conditions


Incorporating Bloc Climbing and Clip'n Climb Bristol 


  1. The term will cover from the date you set up this membership until the end of the last month.
  2. The monthly instalment will be charged from your account on the 1st of each month (fixed date).
  3. As a 12-month payment plan you are expected to pay the full 12 months before a request for cancellation can be made.
  4. After 12 months the Plan will automatically be renewed with an option to cancel after 12 months by emailing with one months’ notice.
  5. If adding or changing, your 12 months will restart from the date the change was made or under certain circumstances continue from the original set update.
  6. The management reserves the right to cancel a membership as a result of non-payment.
  7. Memberships are subject to an annual price and T&Cs review.
  8. Freezing, early cancellation or changes to your plan due to a change in circumstances (including injury) will not be considered as part of the plan terms and conditions.
  9. Non-payment will result in either a. Initial non-payment to be taken over the phone or at the counter by a member of staff before climbing. b. Second non-payment will incur an admin fee of £20 to be repaid before climbing or c. Any further non-payments will result in your climbing registration being frozen until payment resolved.


Registration is for 18years and above.

  1. Report to reception on each visit before you climb.
  2. You must exercise care, common sense and self- preservation at all times. 
  3. Report any problems with the walls, equipment or other climbers’ behaviour to a member of staff immediately.
  4. Be aware of other climbers around you and how your actions will affect them.
  5. Entry and exit to the mezzanine is restricted to the stairs only.
  6. Stand well back from the climbing walls unless you are spotting the person climbing.
  7. If a hold spins, report it to a member of staff immediately.
  8. Always climb within your capabilities and descend by down climbing or at the very least by a controlled fall.
  9. Never climb directly above or below another climber, always be aware of other climbers in the bouldering area. 
  10. All problems end with a hold, do not attempt to grab the top of the wall unless you are climbing the top-out boulder (stand-alone boulder, back middle of the centre). 
  11. Look at each problem before starting to ensure you know how you will climb down.  
  12. Use the designated down-climb routes to descend from the top-out boulder, do not jump from the top.
  13. No hard objects, food or drink in the bouldering (matted) area. 7) Do not distract people while they are climbing. 8) No sitting, running or lying down on the matted area. 
  14. Although Bloc Climbing Centre is an artificial environment the risks involved are no less serious than when climbing outside on a crag or mountain. There is an additional risk that bolt-on holds can spin or break. The soft flooring under the bouldering walls is designed to provide a more comfortable landing for climbers falling or jumping from the bouldering wall. 
  15. Uncontrolled falls are likely to result in injuries to yourself or others. Climbing beyond your capabilities on any wall is likely to result in a fall. Any fall may result in an injury despite the safety systems in place to avoid it. You must make your own assessment of the risks whenever and wherever you climb. 
  16. Our Duty of Care - The rules of the climbing centre are not intended to limit your enjoyment of the facilities. They are part of the duty of care that we, as operators, owe to you, the customer, by law. As such they are not negotiable and if you are not prepared to abide by them then the staff must politely ask you to leave. 
  17. Your Duty of Care - You also have a duty of care to act responsibly towards the other users of the centre. Statements of ‘Good Practice’ are posted around the centre adjacent to the relevant facilities. These describe the accepted methods of use and how customers would normally be expected to behave towards each other. 
  18. Unsupervised Climbing - Before you climb without supervision the centre expects you to be competent in the basic safety knowledge required to use the centre. You are required to register to say that you know how to use the equipment, that you are prepared to abide by the Rules above and that you understand the risks involved in your participation. Anyone who has not registered is classed as a novice and must not climb without the direct supervision of a registered member. 
  19. Staff will provide whatever help and advice they can, but instruction in the use of equipment or climbing techniques will only be provided where it has been booked and paid for in advance. If you are not confident in the use of any climbing equipment or technique, then do not attempt to use it without the supervision of someone who is competent to do so. 
  20. Supervised Climbing - An adult who has registered at the centre may supervise up to two novice climbers as long as they are prepared to take full responsibility for the safety of those people. Groups of three or more novices must only be supervised by an instructor holding relevant qualifications and insurance, and who is registered with us and has been inducted by Bloc Climbing Centre to do so. 

  21. Children – All children in the centre must be supervised by an adult unless they have been assessed by the management and registered for unsupervised climbing by a parent or guardian of that child. 
  22. As a member or guest you are certifying that you do not suffer from a medical condition which might have the effect of making it more likely that you will be involved in an accident which could result in an injury to myself or others.
  23. As a member or guest you have confirmed that all of the information you have given is factual and correct and if any of that information changes you will notify the centre.
  24. As an adult member you are able to sign in a maximum of 2 under 18-year-olds under your charge on the conditions above.
  25. As an adult member or guest you accept and take full responsibility for any children / young people who visit Bloc under your charge and will ensure that they adhere to all relevant safety rules and conditions of use.
  26. Under 18-year-olds are not allowed to use the mezze gym equipment or apparatus.


  1. As a participant you confirm you are in good health to participate in physical activity and
    It is the parents/guardian’s responsibility to ensure that their children adhere to these safety rules. Climbing is not recommended for guests that have neck or back problems, heart problems or have had recent surgery. If you are pregnant, you should consider your physical condition and limitations before deciding to participate. If you encounter any problems or have any pre-existing medical conditions, please discuss these with a member of Clip 'n Climb staff
  2. Clip 'n Climb has taken every possible step to ensure that you have a completely safe and fun experience through the use of the automatic belay devices, high quality harnesses and the employment of a qualified and experienced team. However, we cannot accept any responsibility for injuries sustained due to negligence on the part of the participants. By participating you accept responsibility for your party during their time in the Clip 'n Climb arena. 
  3. There is no use of any other climbing areas apart from the Clip 'n Climb elements. Use of the other matted climbing areas is strictly forbidden. 
  4. Participants must be a minimum of 4 years old.
  5. Parents, Guardians or Supervising adult remain responsible for their child’s welfare at all times
  6. Climber maximum weight is 150 kgs (330 lbs) / 23 Stone.
  7. No heals, no flip-flops, crocs or open toe shoes. Ensure shoelaces are tied.
  8. No jewellery to be worn - Rings on fingers must be removed before climbing - this includes wedding/engagement rings.
  9. Glasses must be ‘secure’.
  10. Long hair must be tied back.
  11. No chewing gum, food or drinks allowed in the climbing area
  12. All bookings are subject to our 48 hrs cancellation policy i.e., you must provide us with 48 hrs notice in order to be entitled to a refund on a cancelled session.
  13. The Leap of Faith is subject to availability and a minimum height restriction of 125cm
  14. The use of The Leap of Faith during a session is not guaranteed and subject to availability.
  15. Participants must attend Safety Briefing before climbing
  16. Participants must have harness checked by Staff before climbing
  17. Must be clipped to the safety line before climbing
  18. A helmet must be worn on the Leap of Faith or when instructed by Staff
  19. Participants must follow any safety instructions as directed by Clip 'n Climb staff
  20. Participants must Not hold onto or pull down on the safety line whilst climbing
  21. Participants must Not: bounce out from the wall during descent: walk on coloured: run in the climbing area: climb higher than the auto belay device.
  22. Adults participants accept full responsibility for any children/ young people who come to Clip n Climb Bristol under my charge and will ensure that they adhere to all relevant safety rules and conditions of use.


  1. Members and guests use the lockers and other storage areas at their own risk and Bloc Climbing accepts no liability for any loss or theft of personal equipment.
  2. Fire Exits are used in emergency only and are not to be used to exit the facilities.
  3. Spectators are not allowed on the matted areas unless a waiver has been signed or as member who has paid to climb.
  4. Alcohol is only to be consumed after a session has been completed and strictly prohibited for anyone under the age of 18. If in doubt staff will ask for ID for anyone who appears to be under the age of 21.